Platforms

Microsoft Dynamics CRM (Partner)

Customer Engagement through CRM systems

Positive customer experience is an increasingly important ingredient for companies to win and retain customers. Customer engagement by Microsoft Dynamics helps companies create long-term relationships with their customers by delivering exceptional experiences based on knowledge and trust.

Increase the speed of doing business

Deliver amazing customer experiences

Work smarter with connected operations

Drive business performance

Experience intelligent customer engagement

Today, the process of engaging customers can’t be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Intelligent customer engagement enables your company to build customer trust, loyalty, and insight, while also enabling your sales, service, and marketing professionals to be as productive as possible. With customer engagement by Microsoft, we help your company deliver exceptional customer experiences.

Personalize customer experiences by engaging them at the right time, in the right place, in the right way throughout the journey.

Create proactive experiences by determining the next best interaction with your customer based on insights.

Make customer engagement predictive by leveraging internal and external data to identify patterns and trends. Apply information to make recommendations or suggestions for how to optimize.

We help you make every customer engagement an intelligent one, so you can sell effectively, care everywhere, and market smarter.

 

Microsoft and Adxstudio

Microsoft has reached a definitive agreement to acquire key product and technology assets of Adxstudio Inc., a provider of web portals, online engagment solutions and application lifecycle management solutions for Microsoft Dynamics CRM.

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